Refund policy

Last Updated: September 25, 2026

Thank you for shopping with Fearathe. We want you to be completely satisfied with your purchase and your experience with our products.

If you are not satisfied with your order, we offer a 30-day return policy, subject to the terms and conditions outlined below.

1. Returns

You have 30 days from the date you receive your order to request a return.

To be eligible for a return, your item must meet all of the following conditions:

The product must be unopened and unused.
The product must remain in its original packaging.
All seals, labels, and safety packaging must remain intact.
You must provide your order number or proof of purchase.

Due to health and safety regulations, opened, used, or consumed dietary supplements cannot be returned or exchanged.

For health and safety reasons, we cannot accept returned supplements that have been opened, as we cannot guarantee the product's quality, safety, or integrity after opening.

To request a return, please contact our customer support team:

Email: support@feareathe.net

Please do not send any products back before receiving return authorization from our team.

Unauthorized returns may not be accepted.

Once your return request has been approved, we will provide the return instructions and applicable return address.

2. Order Cancellation

You may request to cancel your order before it has been processed and shipped.

If your cancellation request is received before shipment, we will make reasonable efforts to cancel the order and issue a refund.

Once your order has been shipped, it cannot be canceled.

If you no longer wish to keep your order after shipment, you may request a return according to this Return & Refund Policy.

3. Return Shipping Costs

Customers are responsible for return shipping costs for returns due to personal reasons, including:

Changed your mind.
Ordered the wrong product.
No longer need the product.
Purchased by mistake.

If the return is caused by an error on our part, including:

Incorrect product received.
Damaged product received.
Defective product.

We will provide assistance and cover reasonable return shipping costs.

Original shipping fees are non-refundable unless the return is caused by an error on our part.

4. Damaged, Defective, or Incorrect Items

Please inspect your order immediately after delivery.

If your product arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please provide the following information:

Your order number.
Photos of the product.
Photos of the packaging.
A description of the issue.

Our team will review your request and provide an appropriate solution, which may include a replacement or refund.

5. Non-Returnable Items

The following items cannot be returned:

Opened or used dietary supplements.
Products with broken seals.
Products without original packaging.
Gift cards.
Clearance or final sale items.
Promotional gifts or free items provided with an order.
Bundled products returned without all original items included.

6. Exchanges

We currently do not offer direct exchanges.

If you would like to purchase a different product, please return your eligible item according to this policy and place a new order separately.

7. Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within:

5–10 business days

Please note that your bank, credit card company, or payment provider may require additional time to complete the refund process.

If you have not received your refund after 15 business days, please contact our customer support team.

Email: support@feareathe.net

8. Promotional Orders and Discounts

For orders purchased with promotional discounts, bundle offers, or free gifts:

Eligible refunds will be calculated based on the actual amount paid.
Promotional gifts or free items must be returned with the original order when applicable.
Failure to return required promotional items may affect the refund amount.

9. European Union & International Consumer Rights

Customers located in certain countries may have additional consumer protection rights under applicable laws.

For customers in the European Union, applicable consumer protection laws may provide a 14-day right of withdrawal.

However, opened dietary supplements that cannot be resold due to health and safety reasons may be excluded from returns where permitted by applicable law.

This policy does not limit any mandatory consumer rights provided under applicable local laws.